What we expect from you
Day of Engineer visit
Make your home as safe as is possible for you and the Engineer.
The Engineer will try to arrive at the booked time (any issues and we will call you)
Before his arrival please clean and sanitise the appliance and surrounding surfaces that he may come into contact with. Have the front door open and leave all internal doors open to minimise contact with door handles. Minimise movement in busy areas across the household where people travel to and from such as hallways and if the appliance is in a kitchen or utility room.
Have your chosen payment method readily available.
WE WILL AIM TO MAKE THE VISIT AS STRESS FREE AS POSSIBLE FOR ALL INVOLVED DURING THESE TESTING TIMES